All alternatives
Support & Helpdesk
Gorgias alternative — native to your Shopify
Current spend: $60-$960/month + per-ticket overage
Lightweight helpdesk that embeds in Shopify admin. Customer messages hit Slack (the inbox your team already lives in). Orders + past tickets surfaced inline so replies are context-aware. One-time build, no per-ticket fee.
Why people leave Gorgias
The pain points we keep hearing.
Per-ticket pricing punishes seasonality
Setup & training take weeks
Auto-responders feel robotic out of the box
Side by side
Gorgias vs UnfoldCRO native build
| Feature | Gorgias | UnfoldCRO |
|---|---|---|
| Shared inbox | ||
| Shopify order sidebar | ||
| Slack-first workflow | Add-on | Native |
| Per-ticket fee | Yes | No |
| Monthly fee | $60-960 | One-time |
Ready to drop the Gorgias fee?
Book a 25-min call. We’ll scope the native build, give you a one-time price, and a timeline to migrate cleanly.