Keep Your Odoo Running at Peak Performance
From bug fixes and module customizations to server management and user training, our Odoo support plans ensure your ERP stays reliable, secure, and aligned with your evolving business needs.
The Problem
Your Odoo Is Only as Good as the Support Behind It
Bugs That Disrupt Daily Operations
Invoice generation errors, inventory sync failures, and workflow glitches that halt your team's productivity while you wait days for a fix.
Configuration Changes That Require a Developer
Adding a new tax rule, modifying an approval workflow, or creating a custom report should not require a developer. But without one, you are stuck.
Neglected Server Infrastructure
Your Odoo server has not been updated in months. Performance is degrading, backups are not verified, and security patches are overdue.
New Employees Struggle With the System
Without proper onboarding training, new team members develop workarounds that create data quality issues and undermine the system's value.
A Dedicated Odoo Team on Retainer
Our support plans give you access to certified Odoo developers and functional consultants who know your instance. We handle everything from daily bug fixes to strategic improvements.
Dedicated Odoo functional consultant and developer assigned to your account
Bug fixes, configuration changes, and module customizations on demand
Server monitoring, security patching, and performance optimization
Quarterly user training sessions for new employees and advanced features
Monthly health reports with usage analytics and optimization recommendations
Ready to Get Expert Odoo Support on Demand?
Let's discuss how we can keep your Odoo instance running at peak performance with a dedicated support team.
What You Get
Complete Odoo Care
Bug Fixes and Issue Resolution
SLA-backed response times for functional and technical issues. Critical bugs resolved within 4 hours, standard issues within 24 hours.
Configuration and Customization
Module configuration changes, workflow modifications, custom report creation, and new field additions without touching custom code.
Custom Development
Monthly development hours for new modules, integrations, automation scripts, and advanced customizations.
Server Management
Odoo server monitoring, OS and application updates, backup management, SSL renewals, and performance tuning.
User Training
Quarterly training sessions for new hires and advanced feature workshops for power users to maximize adoption.
Monthly Health Reports
System performance metrics, user activity analytics, resolved tickets summary, and proactive improvement recommendations.
How It Works
How Odoo Support Works
Instance Audit
We audit your current Odoo setup including modules, customizations, server health, and data quality to establish a baseline.
Support Setup
Dedicated team assigned, monitoring tools configured, support channels established, and SLA terms agreed upon.
Ongoing Support
Daily monitoring, ticket resolution, monthly optimization sprints, and quarterly training sessions keep your Odoo healthy.
Quarterly Reviews
Strategic review of system usage, upcoming Odoo updates, new module recommendations, and support plan adjustments.
Typical results
Results That Speak
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What Our Clients Say
Testimonials
Rajkumar Venkatachalam
E-Commerce Expert | Conversion & Retention Strategist | Co-Founder of Neidhal.Com, Neidhal.Com
Abhijith Shetty
Founder, Gubbachhi | MICAn | Digit Insurance, McCann, Dentsu, Lowe Lintas, Leo Burnett, Tech Mahindra, Gubbachhi
Surbhi Sarda
SEO Strategist | Guiding Brands for Local & AI Search Ready
Nikita Sharma
Founder | Guide Businesses in Brand Perception & Digital Experience, ICraftAds
Ajay Binani
AI Automation Systems Learner | Author & Speaker on Minimalism, Get You At
Samriddhi Nagdev
Founder - Artcetra Design Studio | Brand Identity Designer, Artcetra Design Studio
The Difference
Why UnfoldCRO?
Certified Odoo Expertise
Our team includes certified Odoo developers and functional consultants with deep domain knowledge.
Dedicated Account Team
Not a shared help desk. You get a functional consultant and developer who know your instance inside out.
Full-Stack Support
We manage the application and the server. No finger-pointing between your Odoo vendor and hosting provider.
Continuous Improvement
We do not just maintain the status quo. Monthly sprints and quarterly reviews ensure your Odoo keeps getting better.
Frequently Asked Questions
Still have questions?
Book a free 30-minute teardown. Live audit of your store, prioritised fix list, no pitch — yours to keep either way.
Book a callYes. We provide support for both editions and can advise on whether an upgrade to Enterprise makes sense for your use case.
Absolutely. We start with an instance audit to understand your setup, then transition support with no disruption to your daily operations.
Yes. Every plan includes a monthly allocation of development hours for custom modules, integrations, and advanced customizations.
We plan and execute version upgrades as part of the support plan, including custom module porting, testing, and staged rollout.
Additional hours can be purchased at a pre-agreed rate. For sustained increases, we adjust the plan at the next quarterly review.
Ready to Get Started?
Give your Odoo the expert support it needs to run reliably. Book a call and we will recommend the right plan for your business.